Returns & Refunds

Because InkFuse products are generally made or decorated specifically for each customer, we do not offer change-of-mind returns or exchanges once artwork, digitising, garment ordering or production has started.

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If your order is faulty, incorrectly produced, damaged or does not match the approved order, please contact us within 7 days of receiving your order where reasonably possible at orders@inkfuse.co.nz, with photographs and details of the issue.

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Please do not wear, wash or distribute affected garments before giving us a reasonable opportunity to inspect them.

Where required under New Zealand law, we will provide the appropriate repair, replacement, reprint, refund or other remedy.

Nothing in this policy limits any rights or remedies available under New Zealand law.

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For full details, please refer to our Terms & Conditions.